Processing Time

  • Orders containing macrame supplies and DIY kits will be processed within 1-2 business days after payment is received.
  • Handmade products crafted by 'Design de DIURA' will be prepared for shipment within 2-5 business days after payment confirmation.

How to Know Your Order Has Been Shipped Once your order is completed and ready for shipment:

  • You'll receive an email notification confirming that your order is on its way.
  • The email will include a tracking number or link to monitor the shipment’s status and location.
  • The final invoice for your order will also be sent via email.

Delivery Time and Costs

Delivery within Latvia (1-3 business days)

Orders up to EUR 70.00:
  • Delivery to Latvijas Pasts parcel locker: EUR 2.70
  • Delivery to DPD parcel locker: EUR 4.00
Orders above EUR 70.00:
  • Free delivery to Latvijas Pasts or DPD parcel locker
  • Courier delivery: EUR 9.00

Delivery to Estonia and Lithuania (2-4 business days)

Orders up to EUR 150.00:

  • Delivery to DPD parcel locker (pick up): EUR 10.00
  • Courier delivery: EUR 12.00
Orders above EUR 150.00:
  • Free delivery to DPD parcel locker (pick up).
  • Free courier delivery

Delivery to other European Union countries (3-7 business days, depending on the destination; delivery to islands may take longer)

Orders up to EUR 150.00:

  • Delivery to DPD parcel locker (pick up): EUR 10.00
  • Courier delivery: EUR 19.00
Orders above EUR 150.00:
  • Free delivery to DPD parcel locker (pick up)
  • Free courier delivery